Careers

We are looking for high energy, enthusiastic and hard-working individuals who love food and a fast-paced environment. We offer a place where you can belong and build a solid career.  Join our team!

Shift Leader

Department: SF Soup Co
Location: San Francisco, CA

APPLICATION INSTRUCTIONS
Please email your resume in .doc, .docx, .pdf, .txt, .rtf, .html, or .ascii format to the address below. If you wish to enclose a cover letter, please include it in the body of your email message.

 •Provide excellent customer service using approaches provided by company.

•Lead, trains manage and motivate staff during shift

•Ensures high quality and fresh food is served during shift

•Ensure store is staffed, well stocked and operational during assigned shift

•Ensures store provides consistent outstanding customer service and in accordance with our Customer Experience Policies – score well against online surveys and/or mystery shoppers.

•Ensure store executes operationally against company procedures and policies.  Score well against SFSOUPCO scorecard (90+%).

•Drive store profitability through reducing waste, loss prevention, ensure efficient labor at all times and other cost measures identified by management.

•Increase sales by providing great customer service

•Work effectively and cooperatively with all third parties – landlord and/or airport officials, vendors and community.

•Work effectively with management to ensure all store/company objectives are met.

•Execute all loss prevention programs.

•Execute any initiatives as directed by management

•Use company resources (Customer Experience Manual, Procedures Manual, Audit checklist, shift checklist, training guidelines, mystery shopper feedback) to improve restaurant operations.

•Implement and follow company policies and direction.

•Ensure staff during shift follows all company, food safety and sanitation policies.

- May deliver catering orders to customers.

Qualifications:

•Restaurant and/or retail management experience

•A record of excellent customer service and operational management performance

•Can effectively lead and manage a diverse shift

•Excellent customer service and can set example with team

•Attention to detail

•Good administrative and communication skills

•Comfortable with technology – POS, Microsoft Office and other related retail software

•Can work in fast paced environment

•Works positively and effectively with fellow employees, other functions, and vendors

•Food safety certified

-Team leaders that deliver catering orders via car must have valid CA drivers license and good driving record.

Job description and duties subject to change at management discretion

APPLICATION INSTRUCTIONS
Please email your resume in .doc, .docx, .pdf, .txt, .rtf, .html, or .ascii format to the address below. If you wish to enclose a cover letter, please include it in the body of your email message.

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